Processing Open Counting Orders
When a stock counting document has already been created in SAP Business One, WMS+ allows users to complete the assigned bins by processing open counting orders. WMS+ allows users to process open counting orders created in SAP Business One and record bin counts against them.
Note: For details on pallet handling behavior and item type differences (batch-managed vs non-batch), see the Receiving and Inventory Intake Overview.
Workflow Summary
Entry Point: Counting → Counting Orders.
Source Document: Inventory Counting document created in SAP Business One.
User Role: Inventory control staff.
Outputs: Counted results saved back to the Inventory Counting document in SAP Business One.
Step-by-Step Instructions
Access open counting orders.
From the WMS+ Counting menu, click Open Counting Orders.
Only documents assigned to the logged-in user and containing uncounted rows are shown.
Select a bin location.
Click a bin row to begin counting items in that location.
Users can swipe left before starting to view the list of expected items for that bin.
Count items in the bin.
Scan an item barcode to capture the item, quantity and batch automatically if GS1 attributes are embedded.
Or click the checklist icon to choose from the assigned items manually.
WMS+ shows icons to indicate item type:
Batch-managed: open boxes icon.
Serial-managed: hashtag icon.
After selecting or scanning:
Enter batch or serial details if required.
Adjust the quantity using the plus/minus buttons or keypad.
Click Save and Next to confirm the entry.
Use Clear to reset the field.
Swipe left to open the Lines screen, which shows all items counted so far. Each item displays an Entries counter showing how many scans or manual entries have been recorded in the current session.
Items from the SAP B1 document appear without a highlight.
Items shown in green are those that have already been counted, even if they were not part of the original document.
Swipe right to open the Remarks screen, where optional notes can be entered for overcounts, undercounts or other bin comments.
Complete the count.
Click Back to return to the bin list.
Click Complete Counting to stop the session. Rows that have not yet been counted remain available for the next session.
Confirm by clicking YES when prompted.
A confirmation message appears when results are saved back to SAP Business One. Click OK to return to the Counting menu.
Common Scenarios
Continuing a partially completed count across multiple sessions.
Identifying extra stock not listed on the original document (appears in green).
Adding unlisted items when permitted by Admin Panel settings.
Summary
The Open Counting Orders workflow in WMS+ allows warehouse staff to complete SAP Business One inventory counting documents by recording bin-level counts. Users select assigned bins, scan or enter items, and add batch or serial details if required. Quantities are confirmed and saved back to the SAP Business One document, with optional remarks for discrepancies. Depending on configuration, unlisted items can also be added. Rows not yet counted remain open for later sessions, ensuring counts can be completed flexibly without disrupting warehouse activity.